Italian
Laura opens a bakery and trattoria in the house where Nonna was born: suppliers, staff, an inspector, a terrible review and bread for the saint's procession. Learn the Italian of work, business and speaking in public.
Audio instruction: English
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Advanced Level 3 - Part 1
Lessons 1 to 10Sit down with Franco over the numbers of the bakery and trattoria, fixed costs, turnover, and what you should earn with dovremmo, the conditional of dovere.
Hear a supplier's offer for flour by the quintal, with Le propongo, the formal offer, ask the price and the conditions, and take a day to answer.
Call the flour supplier back and negotiate the price, with facciamo cosi, a condition with se mi garantisce, and affare fatto to close the deal.
Interview Dario, a young cook from Rome, with cerco qualcuno che sappia, the subjunctive after qualcuno che, and offer him a contract with a trial month.
Dario's first morning at the oven, with ti affido il forno and the rules of the bakery in the impersonal si, si inizia alle quattro, si chiude alle due.
Buy this year's wheat from Pietro between friends, with me lo and te lo, two pronouns together before the verb, and settle a fair price.
Ask the clerk at the Comune for the licence to open, learn about the SCIA, and hear what must be done with va presentata, va plus the participle.
Walk the health inspector through your kitchen, with controlliamo, the noi present as let's, the fridge temperatures, va conservato a parte, and tutto in regola.
Take a formal warning from the inspector, with Le faccio presente che, a deadline with entro trenta giorni, and altrimenti for what happens if not.
Dario and Pietro report the kitchen fixed and up to standard, and you send the inspector the photos with gliele, them to him, two pronouns in one word.
Advanced Level 3 - Part 2
Lessons 11 to 20Read the first menu to Nunzia on the phone and take her advice, given with the conditional: metterei, toglierei, I would put, I would take out.
Open the doors on the first morning, tell the village you are open, and say the first coffee is on the house with offre la casa.
Run a full dining room with Dario on the first Sunday, and say how long someone has been waiting or working with the present and da.
Take a guest's complaint with grace, name what went wrong with del fatto che, and offer something to make up for it.
Recognise the food critic as he asks for the bill, and say so with the object pronoun before the past: l'ho riconosciuto, l'ho riconosciuta.
Hear the critic's review from Giulia on the phone, repeat what he wrote with ha scritto che, and refuse it with non posso accettare che and the subjunctive.
Draft the public answer to the critic with Giulia, calm and without polemics, addressing him with the formal La: La ringraziamo, La invitiamo a tornare.
Hear what Nonna makes of the review on the evening call, and learn the imperative with the pronoun stuck to it: lascialo scrivere.
Hold the first staff meeting after the review, open it with parliamone, ne stuck to the imperative, and agree what changes from tomorrow.
Take the parish priest's order of three hundred loaves for the procession of San Pietro, and learn vanno benedetti, andare with the participle for what must be done.
Advanced Level 3 - Part 3
Lessons 21 to 30Plan three hundred loaves for the procession with your two helpers, say how long it will take with ci vorranno, and share out the night shifts.
Tell the repairman the oven jammed with si e bloccato, hear that the part comes not before Thursday, and say what you must bake on Friday.
Ask your old boss Bruna to lend you her oven for two nights with avrei bisogno and potresti prestarmi, and thank her with ti devo un favore.
Count the loaves with Dario at three in the morning, say you are at two hundred and eighty, and push through the last batch with ce la facciamo.
Hand out the blessed bread after the procession with the priest and Gino, one loaf per family, and shout viva San Pietro with the village.
Give a short speech to the whole village on the church steps, thank those who helped with grazie a chi, say where the bread comes from, and dedicate it to your grandmother.
Welcome back the critic who wrote the terrible review, hear him admit he was wrong with mi sono sbagliato, and get his promise to write it.
Go over six months of accounts with Franco, say the business breaks even with siamo in pari, defend your prices, and leave the rest to next year.
Call Dario in after the feast and hire him for good with ti assumo a tempo indeterminato, full pay from Monday, because he deserves it.
Take a call from a television host who would like to invite you to Milan, live, with vorremmo invitarla, ask what for, and buy yourself a day to think; the end of Advanced Level Three.