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🇨🇳 Mandarin Chinese · Advanced Level 2

PART 1 · LESSON 7 OF 30 · 30 MINUTES

The Apology by Video

Read the company's apology aloud to Seattle by video: express your apologies to their company, take full responsibility, promise to ship again next month, hear through Lan that the apology is accepted, and ask what else they require.

Audio instruction: English

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THE STORY

The company office in Longjing village late in the evening, Seattle's morning, Owen in a clean shirt before the laptop and Lan beside him to translate.

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Words and phrases

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我 有点 紧张。wǒ yǒudiǎn jǐnzhāngI'm a little nervous.
别 紧张， 慢慢 说。bié jǐnzhāng, mànmàn shuōDon't be nervous. Speak slowly.
她 来 了。 开始 吧。tā lái le. kāishǐ baShe's on. Go ahead.
表示 歉意。biǎoshì qiànyìexpress apologies, word for word show regret
向 贵 公司。xiàng guì gōngsītowards your company, with the polite word for your
我们 向 贵 公司 表示 歉意。wǒmen xiàng guì gōngsī biǎoshì qiànyìWe express our apologies to your company.
我们 承担 全部 责任。wǒmen chéngdān quánbù zérènWe take full responsibility.
下 个 月 重新 发货。xià ge yuè chóngxīn fāhuòNext month, we ship again.
她 说， 她 接受 道歉。tā shuō, tā jiēshòu dàoqiànShe says she accepts the apology.
她 还 有 什么 要求？tā hái yǒu shénme yāoqiúWhat else does she require?

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