PART 3 · LESSON 28 OF 30 · 30 MINUTES
Listen to whoever left dissatisfied
After the meeting, Grace shares privately that she completely missed the second conversation, and Ana learns to pinpoint the moment it became difficult, own the mistake, and separate what she can do now from what changes next time. Say I need to say something and not in front of everyone, of course here is fine, I completely missed the second conversation I sat for twenty minutes without saying anything, I'm sorry at what point did it become difficult to follow, when they started talking fast about the bakery nobody summarized that part, that's our fault Pat had already moved to another table, what I can do now is tell you what the bakery part was about if you want, I'd like that, for next time each table keeps the support person until the end, then I'll come to the next one.
Audio instruction: Brazilian Portuguese
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THE STORY
At the side door, after the meeting, Grace says she went twenty minutes without speaking, and Ana asks at what point it became difficult, fixes what she can, and changes the rule for next time.
Flashcards
The words and phrases of this lesson, one card each. Best after you’ve listened.
Words and phrases
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Words and phrases
The lesson is for your ears. Open this afterwards, to see what you learned.